Tursin Yerbatyr is an expert in service automation, CRM system development, and marketplace creation. He has extensive experience in business scaling through franchising. He is the co-founder and commercial director of the zapis.kz project — an IT service for the digitalization of small and medium-sized businesses in the service sector. He is also a member of the company's board of directors. He has a background as a research engineer in the field of renewable energy, robotics, and security.

His work allowed:

– Build one of the leading automation services for businesses in the service sector

– Develop an effective CRM system for managing customer flow and booking

– Create a scalable franchise model to enter new markets

– Optimize companies' business processes using IT tools

– Combine offline and online platforms into a single digital product

What you will receive at the consultation:

– Analysis of your business' potential for scaling

– Recommendations on developing a CRM system for specific tasks

– Tips on launching marketplaces and automating operations

– Strategies for attracting customers through digital solutions

– Examples from the practice of launching franchises and entering new markets

How is the consultation going?:

Format: Online via Google Meet or physical meeting by appointment

Duration: 30–60 minutes

Additional steps:

After completing the consultation, our manager will contact you to clarify the details and send you a questionnaire for preparation. This will make the most effective use of the consultation time and focus on key tasks.